Privacy Policy

1. Overview

Nexacore LLC ("Nexacore," "we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect through nexacoresys.com (the "Site") and our consultation forms, how we use and protect it, and the choices available to you. This Policy applies to visitors, prospective clients, and contacts who interact with the Site.

2. Information We Collect

We collect information in the following ways:

• Information you provide directly: name, work email, company name, area of interest, and message content submitted through our Contact or "Book a Call" forms.
• Information collected automatically: IP address, browser type, device information, pages visited, referring URLs, and timestamps, collected through standard server logs and analytics tools when you browse the Site.
• Information from third parties: where applicable, information from business tools we use to manage inbound consultation requests (e.g., scheduling or CRM platforms), consistent with those providers' own privacy terms.

We do not knowingly collect sensitive categories of personal information (such as health, financial account numbers, or government identifiers) through this Site.

3. How We Use Information

We use the information we collect to:

• Respond to consultation requests and communicate about our Services
• Evaluate and scope potential engagements
• Operate, maintain, and improve the Site's functionality and security
• Understand aggregate usage patterns through analytics
• Comply with legal obligations and enforce our Terms & Conditions

We do not sell personal information, and we do not use form submissions for unrelated marketing without your consent.

4. Legal Basis for Processing (EEA/UK Visitors)

If you are located in the European Economic Area or the United Kingdom, our legal bases for processing your information include: your consent (e.g., submitting a contact form), our legitimate interests in operating and securing the Site and responding to business inquiries, and, where applicable, steps necessary to enter into a services contract with you or your organization.

5. How We Share Information

We do not sell or rent personal information. We may share information with:

• Service providers who support our operations, such as hosting (Microsoft Azure), email delivery, analytics, and scheduling tools, under contractual confidentiality obligations
• Professional advisors such as legal or accounting firms, when necessary
• Authorities where required to comply with law, legal process, or to protect the rights, property, or safety of Nexacore, our clients, or others
• A successor entity in the event of a merger, acquisition, or asset sale, subject to standard confidentiality protections

6. Cookies & Tracking Technologies

This Site may use cookies and similar technologies to remember preferences, understand how visitors use the Site, and measure the performance of our pages. You can control cookies through your browser settings; disabling cookies may limit some Site functionality. We do not use cookies to build advertising profiles.

7. Data Retention

We retain personal information submitted through consultation and contact forms for as long as needed to respond to your inquiry, pursue a potential engagement, and comply with legal, accounting, or reporting obligations. Where a formal engagement results, client information is retained in accordance with the terms of the applicable SOW and our internal records policies.

8. Data Security

We apply administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction — consistent with the zero-trust and defense-in-depth principles we apply for our clients. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. California residents may have additional rights under the CCPA/CPRA, including the right to know what personal information is collected and to opt out of certain disclosures (we do not sell personal information). To exercise any of these rights, contact us using the details below; we may need to verify your identity before fulfilling a request.

10. International Data Transfers

Nexacore operates primarily in the United States. If you are accessing the Site from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate, which may have data protection laws different from those in your jurisdiction. Where required, we rely on appropriate safeguards for such transfers.

11. Children's Privacy

This Site is intended for business audiences and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. The "Last updated" date above reflects the most recent revision. Material changes will be reflected on this page; we encourage you to review this Policy periodically.

13. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact us via the Contact page.